Recently purchased some Adjustable Bed. The Adjustable Bed shipped extremely quickly and were at my door in 10 days. The Adjustable Bed quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments.
I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Adjustable Bed with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them!
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Adjustable Bed was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Adjustable Bed are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Adjustable Bed, one I had priced locally and found on Wayfair for less than half the retail cost. When the Adjustable Bed arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Adjustable Bed the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Adjustable Bed.
I ordered Adjustable Bed. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Adjustable Bed. It took about a week to deliver. The Adjustable Bed came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian.
I have purchased the Adjustable Bed from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company
I had to order Adjustable Bed for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed.
I ordered a Adjustable Bed from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team!
Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them!
We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Adjustable Bed was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement.
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers.
I've finally ordered a Adjustable Bed on Wayfair a while ago and it is better than my old Adjustable Bed I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too!
Last purchase was a new Adjustable Bed. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Adjustable Bed for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.
I was quite surprised with the low ratings. However, this was my first purchase buying Adjustable Bed. The site was easy to search for what I needed and provided much information on the Adjustable Bed. I loved how I was able to order Adjustable Bed before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.
Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.
Ordered new Adjustable Bed. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Adjustable Bed originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future.
Selection says it all no matter which room were shopping for it always comes back to wayfair. We've bought a Adjustable Bed and to many small items to list through Wayfair. The standard shipping or drop delivery for big items it has always gone great that gives me piece of mind not having to worry about lost items. I'll keep shopping through Wayfair because it's easy, safe and the prices are very fair.
The Quality of Adjustable Bed I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair
I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever.
